Privacy policy

Privacy Policy

Last updated: April 16, 2026

1. Who We Are

Vector Edge ("we", "us", or "our") operates vectoredge.co.uk. We provide vehicle graphics, van wraps, fleet branding, signage, and workwear services, based in Ruislip, West London. For any privacy enquiries, contact us at: info@vectoredge.co.uk.

2. What Data We Collect

We may collect the following personal data:

  • Contact information: name, email address, phone number, and business name when you submit an enquiry or place an order.
  • Order information: billing address, delivery address, and payment confirmation details. We do not store card numbers — payments are handled securely by our payment processor.
  • Technical data: IP address, browser type, pages visited, and time on site, collected via cookies and analytics tools.

3. How We Use Your Data

We use your personal data to: process and fulfil your orders or enquiries, communicate with you about your project, send marketing communications (only with your consent), improve our website and services, and comply with our legal obligations.

4. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases: contract performance (to fulfil orders you have placed), legitimate interests (to improve our services and communicate with existing customers), consent (for marketing emails, which you can withdraw at any time), and legal obligation (where required by law).

5. Sharing Your Data

We do not sell your personal data. We may share it with our e-commerce platform Shopify (see shopify.com/legal/privacy), payment processors for secure payment handling, courier services for order delivery, and legal authorities if required by law.

6. Cookies

Our website uses essential cookies (required for the site to function), analytics cookies (to understand how visitors use the site), and marketing cookies (used only with your consent). You can manage your cookie preferences in your browser settings.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected. Order data is retained for 7 years for tax and legal purposes. Marketing consent records are kept until you withdraw consent.

8. Your Rights Under UK GDPR

You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (right to be forgotten), object to or restrict processing, request data portability, and withdraw consent at any time where processing is consent-based. To exercise any of these rights, email us at info@vectoredge.co.uk. We will respond within 30 days.

9. Complaints

If you believe we have not handled your data correctly, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.

11. Contact Us

Vector Edge, Ruislip, West London. Email: info@vectoredge.co.uk. Website: vectoredge.co.uk